Shipping
Shipping Policy
Our store organizes its rules on processing, delivery, and tracking in the following sections. For help with this page, contact support@stanleylodge1656.shop.
Store guidance on processing and transit
For purchases made through this website, our store applies the following guidance on processing and transit. Order preparation normally takes place within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays. Questions about this section may be sent to support@stanleylodge1656.shop.
How we handle tracking and addresses
Customers can rely on the following guidance from our store about tracking and addresses. As soon as tracking is available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins. Questions about this section may be sent to support@stanleylodge1656.shop.
Information covering returns after delivery
We publish this returns after delivery guidance for customers using this website. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, our store also pays the return shipping cost and provides a prepaid label or equivalent free arrangement. Questions about this section may be sent to support@stanleylodge1656.shop.
Information covering delivery issues
This delivery issues section covers orders and visits through this website. For a delivery problem shown by tracking, or if an order arrives damaged or incomplete, contact support@stanleylodge1656.shop or 512-937-2099. We will work with the carrier and provide an appropriate resolution under our Refund Policy. Questions about this section may be sent to support@stanleylodge1656.shop.
Information covering delivery area
We publish this delivery area guidance for customers using this website. Our delivery area is limited to addresses within the United States. Standard shipping is free. Questions about this section may be sent to support@stanleylodge1656.shop.
Contact Information
Email: support@stanleylodge1656.shop
Phone: 512-937-2099
Physical address: 3300 Poinsett Hwy, Greenville, South Carolina, 29613, United States